Cinnamon Citadel - Kandy - Sri Lanka

Hotel Information

Accommodation Term & Conditions

ADDRESS:  124, Srimath Kuda Ratwatte Mawatha,Kandy, Sri Lanka.


Three and a half hours away from the airport and just 15 minutes away from the Kandy town, our hotel is located in the very heart of serenity. It’s a constantly recurring theme that embraces you at the reception, waits with you in the lobby, walks you through the hallways and stays with you in your room until you check out. And while all tranquillity is clearly reflected in the contemporarily stylish interiors of the hotel, there are plenty of subtle reminders in the form of vibrant tones of red and traditional Kandyan art, reminding you that you’re still very much in the majestic realm of the ancient kings.
Everything about the Cinnamon Citadel Kandy is an escapist’s dream. Be it the luxurious amenities and panoramic views offered in every room, or boat rides and nature walks that get you up close and personal with the wild inhabitants of the surrounding forests. Or simply the warmth of our ever-smiling staff, whose prompt service and attention to every little detail completes the experience of the perfect getaway. 



Life was good for the ancient Kandyan Kings who lived amidst some of nature’s finest gardens. And now it’s your turn to experience that same tranquil elegance. The Cinnamon Citadel Kandy has 97 superior rooms, 24 deluxe rooms and 2 suites. All quiet, spacious and comfortable, with excellent amenities, absolute privacy and of course, breathtaking views.
Staying with us combines comfort with class, elegance with ease and vibrancy in varying hillside tones. Our rooms are quiet and intimate while they are spacious, so walk in and forget the rest of the world other than the bird chirping outside your window.


If you’re expecting a meal fit for a king, then the Cinnamon Citadel Kandy is where you should head to. It’s an experience in itself. With two restaurants and a lounge bar, every palate is well catered to and every taste bud is treated to a new and exciting flavour. Our highly experienced, celebrity Executive Chef has made several appearances on various television cookery shows in Sri Lanka. At our hotel, the term Fine Dining takes on a whole new meaning.


With its quaint old-world charm and picturesque views, Cinnamon Citadel Kandy is a breathtaking venue for a business trip, and also the ideal place to unwind once the work is done. The peace and quiet of the hill country is the perfect setting for a sophisticated corporate gathering. Audio-visual aids such as multimedia computers, flip charts, magi boards and overheard projectors can be arranged upon request. Please note that a range of events can be held in these rooms, including exhibitions, so please feel free to have a chat with our staff to find out more about organizing your 

Want to tie the knot in style? The Cinnamon Citadel Kandy offers the perfect venue for small intimate wedding ceremonies, especially if it’s in traditional Kandyan style. You can exchange vows outdoors in our beautifully landscaped gardens, with the river and mountain range as your witnesses. Talk to us about your plans and we’ll help you make your big day that much more special at our Kandy wedding hotel.


In addition to indoor sports, pool and gym, you’ll find plenty of quiet places all over the sprawling property, allowing you to get away from everything and everyone. Catch up on your reading or just your own thoughts anywhere on the property, be it under a shady tree in the garden, by the river or on the terrace. If solitude isn’t your thing, then we’ve got plenty of excursions that’ll get you closer to nature and the rich history of Kandy. Among our facilities and services is wheelchair access for the differently abled, with rooms equipped with low-reaching amenities and handrails in the bathrooms. 


The Cinnamon Citadel Kandy has a pool overlooking the mighty Mahaweli River. Take a relaxing dip after a hectic day out and soak in the natural surroundings and breathtaking vistas that envelope you. Or just lounge on the many pool chairs while nature works its healing magic on you. OPENING HOURS: 06.00 am to 10.00 pm

We’ve got plenty of fun activities to keep you occupied during your stay at the Cinnamon Citadel Kandy. Play a round of Badminton or Table Tennis, test your dart-throwing skills or challenge your mind to a game of chess. Talk to our staff and we’ll make sure boredom isn’t a part of your stay.

While the Cinnamon Citadel Kandy is all about rest and relaxation, we also provide office facilities, in case you have to attend to some urgent work. We provide laptops on request, along with secretarial services for printing, online bookings, etc. OPENING HOURS: 08.00 am to 05.00 pm

While the natural surroundings offer plenty of rest and rejuvenation for the mind and soul, our well equipped self-service gym offers fitness buffs the workout they need to stay fit and healthy. Our gym is equipped with weights, 5 exercise machines, yoga mats and shower facilities. So there’s no excuse to miss leg day! OPENING HOURS: 06.00 am to 10.00 pm

Accessibility to each and every one of our guests is of special importance to us. Come to us with any accessibility concerns you might have and we will try to resolve it for you. Our accessibility provisions have created a series of special needs rooms at Cinnamon Citadel Kandy with easy access, bigger doorways and low mirrors, hand rests, safe, and clothes rail in the closet;…

Superior Rooms
Our 95 elegant and spacious Superior Rooms can be found in three different wings of the hotel, all offering you views of either the Mahaveli River or our beautifully landscaped gardens. Superior Rooms located on the ground floor open into spacious gardens, ideal for guests with kids or plans for an evening barbeque! Every room comes with basic amenities and is stylishly designed to help you relax and soak in the surrounding calm of the hill country. Whether it’s a night’s stay or longer, these rooms will definitely provide the comfort you’ve been yearning for, away from the bustle of life. 

Deluxe rooms 
All 24 Deluxe rooms at the Cinnamon Citadel Kandy are located in the newest wing of the hotel. This means stunning views of the lush landscaped gardens or the Mahaveli river from private balconies. Each of the elegantly styled Deluxe rooms offers the added benefit of more space, a writing desk and a bath tub. If you plan on bringing another friend along, there’s enough space to convert these double rooms into triples with plenty of space for a third bed. If personal space is what you’re looking for, this room is for you. 

If you really want to know what it’s like to live as a Kandyan royal, then our luxurious suites are for you. Our two suites offer plenty of living space with prime views of the Mahaweli River and the mountain range beyond. Each suite has two bathrooms - one in the bedroom and one in the living room. The décor is contemporary yet very Kandyan, with tastefully selected art adorning the suite’s walls. It doesn’t matter if you’re a honeymoon couple or a singlelooking for all the privacy you can get, it’s still a great way to enjoy regal Kandyan hospitality at its very finest.

Term & Conditions

Hotel Information Accommodation

Cancelation Policy : 07 - 15 Days before check in or else cancellation charges applicable.
For Refund thru Credit Card 5% Bank charges Applicable + Cancellation charge applicable as per hotel policy.