Chhatrapati Shivaji International Airport

Other Facts

Terminal 2 is formed by 439,000 square meter integrated facilities, which is able to handle over 40 million passengers yearly (also handles more than 780 aircraft movements per day).

LEVELS

Mumbai Airport Terminal 2 consist of four levels as attached below:

First level: Transportation level. It is home of the ground transportation lobby, service and the baggage handling system.

Second level: Arrivals Hall. It is home of the customs and immigration, including 72 counters, 10 baggage carousels, 72 immigration counters and Arrivals forecourt.

Third level: Domestic Departures Hall. Access by this level is done also from the fourth level. It hosts the domestic Retail Hub, the domestic security check, retail concessions and boarding domestic gates F and B.

Fourth level: International Departures Hall. The check-in for both international and domestic flights is done in this level. It is home of international departure gates and further services such as security check, immigration and concessions.

SERVICES

See attached the available services in Mumbai Airport Terminal 2:

Free Wi-Fi connection

Special needs services

Currency exchange (Centrum, Arrivals and Departures)

ATMs

Banking facilities

Postal services

Baggage wrapping (Departures check-in counters C, F, J, M

Baby care rooms (level 4 check-in area, level 2 Southwest Pier)

Information counters (level 4, Departures, level 2, domestic transfer security check, Arrivals Plaza). For more information, please call to the 24x7 Helpline Service: +91 22 66851010.

Left baggage

Medical services (Departures and Arrivals)

Postal services (Arrivals exit)

Prayer rooms (Before immigration at gate 8 and post-immigration at gates 64 and 65)

Business Centre (Arrivals hall)

Smoking rooms (Between Departures Gates 1 and 2, Arrivals Hall, Between Gates A6 and A7 and opposite Gate A3)

Telecommunication Services (Departures check-in, SHA-2 and Arrivals)

Lost luggage (International Arrivals, ground transportation lobby, first level)

Airlines ticketing counters

Baggage trolleys (Arrivals and Departures)

Kid’s play zone (Level 3)

AIRPORT LOUNGES

Mumbai Terminal 2 is composed by the following airport lounges:

Aviserv Lounge: Location: Landside level 2 (Arrivals), close to Gate A. Includes sleeping pods, showers, dress steam press, food and drink concessions, cloak room, travel accessories, etc. For further information, please contact: +91 77770 42851.

Travel Club: Location: Airside level 3, opposite Gate 44. Opening hours: 24 hours.

Pranaam Lounge: Location: Airside level 4. Opening hours: 24 hours.

Loyalty Lounge: Location: Airside, Mezzanine level, opposite Gate 14. Opening hours: 24 hours.